Frequently Asked Questions

Everything you need to know about the Gold Standard of Vodka.

How long does shipping take for my Au Vodka order?

Standard delivery typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their gold-filtered vodka sooner.

Is Au Vodka gluten-free and vegan-friendly?

Yes, all our vodka expressions are distilled using high-quality grain and are 100% gluten-free and vegan-friendly.

What should I do if my bottle arrives damaged?

We take great care in packaging, but if your bottle arrives damaged, please contact our support team within 48 hours with a photo of the item to receive a replacement.

Can I track my delivery?

Once your order has been dispatched, you will receive an email containing a tracking link so you can follow your gold bottles right to your door.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Do you offer international shipping?

Currently, we ship to a select number of countries. Please check our shipping policy page for a full list of international destinations and applicable customs fees.